1. Methods
Accepted methods are stated on the booking confirmation (bank transfer, card gateway, or other channels enabled for your market). Online gateways require production merchant configuration.
2. Timing
Deposits and balances follow the schedule in your quote/contract. Late payment may release hold on aircraft inventory.
3. Invoices
Commercial invoices issued in-app are operational documents. Tax invoices (HĐĐT/VAT) follow local accounting process when applicable and are not automatically the same PDF.
4. Refunds
Refunds, if any, follow cancellation terms and payment-provider timelines after approval.